What happened
Stake offered me a performance bonus for reaching an NGR target. I reached the target, but they’re now saying they won’t pay it because I’d already received an upgrade unrelated to this. The upgrade was separate from the performance bonus and wasn’t listed as a reason I wouldn’t qualify. I don’t think it’s fair to offer a bonus based on performance and then refuse to pay it after the target has been met. Please review this and explain why I’m not being paid.
What the player is asking for
I want to be paid because I achieved the performance goal.