Public complaints

Disputes we've reviewed and published. Casinos answer them here, in public, and the wait counts toward their rating.

12 complaints

Open for: 24 hours
Casino response: No reply yet

Stake discontinued Zlashy deal

I’ve worked with Stake since 2016. I feel badly treated. our agreed deal remains incomplete, with $8,000 and leaderboard payments still unpaid. My weekly and monthly bonuses were reduced, and my channel was deleted twice. I’m also down over $50,000 on Stake.com since the deal began. Affiliate Manager kicked me out of the Stake chat group so could not take much evidence.

StakeOpen

Open for: 24 hours
Casino response: No reply yet

Stake discontinued GK68 ongoing deal

2.5 Days ago in the morning Received a message "I'm afraid we won't be able to continue the deal". manager removed me from group or deleted it (not sure). with 9 videos left, I tried reaching out to the owner and CMO to solve this internally all this time with no success as I could not believe that stake would do this.

StakeOpen

Open for: 24 hours
Casino response: No reply yet

Stake shared another Affiliates stats

One of their managers shared another affiliate’s stats with me, presumably without their consent.

StakeOpen

Open for: 25 hours
Casino response: No reply yet

Stake changed my Tier 2 from 25% to 15%

Me and the Stake Manager agreed to a 25% tier 2 deal, as i was an big affiliate who had good connections. two-three days later he wrote to me, no we can only give you 15%, Despite we mutual agreed to move forward with 25%...

StakeOpen

Open for: 32 hours
Casino response: No reply yet

Stake Senior Affiliate manager lied on Google Meet

I’m filing a complaint about Stake’s handling of my affiliate rate. During a Google Meet regarding my campaigns, I was assured that my rate would never be changed and would remain in place for life by their Senior Affiliate Manager. However, Stake later reduced my rate because I was promoting other brands, a practice they had known about for years. This sudden change contradicts the assurances I was given, and I’m asking Stake to explain why my rate was reduced and to honor the agreement made on Google meet.

RainbetOpen

Open for: 33 hours
Casino response: No reply yet

Rainbet reduced Runalong from 13.2% to 1%

Rainbet reportedly reduced Runalong affiliate commission from 13.2% to 1% without notifying him for months. He only found out after questioning why his earnings were so low despite generating tens of millions in wagers. They said it's because of content featuring the keyword promo code which triggers more search results.

RoobetOpen

Open for: 3 days
Casino response: No reply yet

Roobet deleted Bob Menery stats

Bob Menery have said following on his X account "We’re four months in with no updates, details, or payment of the promised 20%, and the “Refer a Friend” board has disappeared without explanation. Please clarify what’s going on"

RoobetOpen

Open for: 3 days
Casino response: No reply yet

Roobet refuse to pay revshare

Roobet refuse to pay out my revshare, the deal was lifetime, but they continue saying it isnt. I have clear screenshots that one of their managers said to me that the paying cycle was every month. when i reached out to their team they compensated for a period, but without calculations or further reports. after that they said we wont pay you lifetime, even when they agreed to do so. would avoid doing any affiliate for Roobet.

StakeOpen

Open for: 3 days
Casino response: No reply yet

500 users put on withdraw only

Stake changed its markets, and the affiliate manager knew I had helped him with one GEO of them. I was on a revenue share deal. After the market changed, about 500 of my users were put on withdrawal-only mode, which meant I lost commission. I asked for fair compensation because those users were moved to another site under the same brand.

StakeOpen

Open for: 3 days
Casino response: No reply yet

Refund the commissions I lost

I previously filed a dispute after my commission plan was reduced. This dispute is specifically about recovering the commissions I missed during the period when the reduced plan was in effect.

StakeOpen

Open for: 3 days
Casino response: No reply yet

Unfair change to the commission rate %

The Stake manager contacted me and told me that my commission rate would be reduced because I was promoting other brands. They already knew I promoted other brands, but they still made this change. I even had a Google Meet call with a senior manager who told me that I would keep this plan for lifetime

StakeOpen

In dispute: 5,000 USD
Waiting 3 days: No reply yet

Withdrawal of $5,000 bounty, pending for months.

Stake offered me a performance bonus for reaching an NGR target. I reached the target, but they’re now saying they won’t pay it because I’d already received an upgrade unrelated to this. The upgrade was separate from the performance bonus and wasn’t listed as a reason I wouldn’t qualify. I don’t think it’s fair to offer a bonus based on performance and then refuse to pay it after the target has been met. Please review this and explain why I’m not being paid.